Your Lehigh Pass

Your Lehigh Pass…now available in Apple Wallet, Google Wallet, and Samsung Wallet!
The Lehigh Pass is a mobile credential available to all enrolled students and current employees. Your Lehigh Pass acts just like your physical card and now you can add it to your preferred digital wallet. Tap your iPhone, Apple Watch, Samsung Galaxy, Galaxy Watch, Google Pixel or other eligible Android phones at readers across campus to conveniently use your Lehigh Pass.
Getting Started
Minimal set up is required to use your Lehigh Pass. Most users can begin using their Lehigh Pass on their phone in minutes. An approved photo is required to start. If you already have a Lehigh ID, you have an approved photo. If you're new to Lehigh, follow these directions to upload a photo for approval.
Setup & System Requirements
Setup instructions for the Lehigh Pass differ depending on your phone brand and operating system. Select the appropriate link below to complete setup steps.
Frequently Asked Questions
General Questions
Contact the LTS Help Desk.
Yes, you will need to install the updated version of the eAccounts mobile app.
On your device, visit the App Store or Google Play Store and search eAccounts. The store will prompt you to install any required updates.
Instructions can be found at https://accounts.lehigh.edu/forgot/ .
Instructions can be found at https://www.lehigh.edu/go/duo/ .
Once the digital Lehigh Pass is installed on your mobile device, any physical Lehigh Pass will not be usable for building access, campus venue, dining, or retail transactions.
Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between eAccounts and your device. The eAccounts app will display the most current information.
If you have a physical Lehigh Pass, we recommend you retain your physical card in a secure location.
Using Your Mobile ID On and Around Campus
Please wait 15 minutes for the system to update with your new activation.
- Building Access
- Dining Halls and other Campus Food Venues
- Libraries
- Taylor Gym
- The Lehigh Store
- The Mail Center
- Vending Machines
(as of April 30, 2026)
Yes. Because your physical card will be deactivated, you will need to re-link your Lehigh credential to your GrubHub account. Follow these directions to complete the process.
If you don’t reconnect your Lehigh credentials, any transactions you make on your Grubhub account will automatically be charged to your secondary payment method.
To use the LANTA free ride benefit, you will still need to show your physical Lehigh ID to the driver. However, you do not need to swipe/tap it.
So, if you are a LANTA rider, you should hold onto your physical ID even if you choose to activate your mobile credential.
Name information on the Lehigh Pass comes to us from the university’s core business systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Lehigh Pass on your phone within 48 hours.
- Account balances are currently only displayed on Apple and Samsung Galaxy devices
- If your account balances are $0, they will not display until funds are added.
- If you have available funds that are not displaying:
- For help with Dining Dollars or Meal Plan Swipes email indsv@lehigh.edu
- For help with Clutch Cash email inclutch@lehigh.edu
A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.
Return to the location of the sale and ask the store to issue a credit card refund, then process the transaction against your Lehigh Pass.
As with your physical Lehigh Pass, your Mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Lehigh University, your credential will stay active and update accordingly.
Because different services are provided by different Lehigh teams, who you contact for an issue with your Lehigh Pass can differ.
Can't open doors? Contact IDEAL at inideal@lehigh.edu
Dining or GrubHub problem? Contact Dining at indsv@lehigh.edu
Clutch Cash or Vending problem? Contact Auxiliary Services at inclutch@lehigh.edu
Securing Your Account
- In the Transact eAccounts app:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to deactivate and toggle it off.
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
- In the Transact eAccounts web version:
- Select Card Services
- Select Deactivate Card
- Select the credential to deactivate and click on “Deactivate Card”
- You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
- Additional instructions for Lost/Found Apple devices and Find My iPhone are located at https://support.apple.com/en-us/HT201472
- Additional instructions for Lost/Found Samsung devices and SmartThings Find are located at https://smartthingsfind.samsung.com/
To reactivate a found device that was suspended, perform the following steps:
In the Transact eAccounts App:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to reactivate and toggle it on.
- You will receive a confirmation email. Only the selected card will be reactivated.
In the Transact eAccounts Web Version:
- Select Card Services
- Select Activate Card
- Select the credential to reactivate
- You will receive a confirmation email. Only the selected card will be reactivated.
For More Information
To access the full User Guide & FAQs for each of the available digital wallets, please use the links below.